Online Ordering Tips

Quick tips for a smooth checkout

Start on the Rentals page

Browse categories, click an item to see details and photos, and place your order right from the product page.

How to place an order

  1. Pick your start date and start time first.
    The end date/time will auto-fill to the same day with a 4-hour rental period.
  2. Adjust the rental period if needed.
    If you need more than 4 hours, you can often extend the time. Many longer rentals can be picked up the next day (weather/safety permitting).
  3. Click Add to Cart.
  4. In your cart, choose Checkout or Continue Shopping.
    Tip: The Continue Shopping button takes you back to the Rentals page, where you can pick another category (or click Rentals in the top menu anytime).
    Cart reminder: For your convenience, items you add to your cart may still be there when you return later. Please note: items in your cart are not reserved until you complete checkout.
Important start time note

Please choose your start time as the time you want everything fully set up and ready to use — not the time you want us to arrive. We build our delivery schedule around your reservation time and typically arrive about 1-2 hour(s) before your selected start time to unload, set up, and safety-check everything. For some items or busy days, we may arrive even earlier based on the day’s schedule — but we always plan to have everything operational by your specified start time.

Important booking note

All online orders must be placed for the same day. Rentals longer than 4 hours can often be picked up the following day (weather/safety permitting). For exceptions, please call.

Payment & confirmation

  • Checkout is secure through our payment gateway.
  • A deposit or payment is the best way to be sure your reservation is confirmed and held for you, especially for high-demand dates and items.
  • After you place your order, you’ll receive a confirmation email with the rental agreement attached. Please read it — you do not need to print it. We’ll bring a copy for signature at delivery.
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